If you’re a health or life coach with a business that’s started to feel a little… messy, you are so not alone. Maybe you’ve been in business for a while, you’ve created loads of great things over the years, and now you’re staring at your offers page wondering how it all got so complicated. Or maybe you’re not even sure what you’re supposed to be selling anymore.
This is something I’ve been going through myself recently, and I wanted to share the process I’ve been working through — because honestly, I think it’s going to be really helpful for a lot of you.
Today we’re looking at how to organise your coaching business when you’ve got multiple offers, how to audit what you’ve got, how to decide what to do with it all, and how to build an offer suite that actually makes sense for you and your clients.
Listen to this episode on The Wholehearted Business Show Podcast: Listen on Apple Podcasts / Listen on Spotify
Why do so many of us end up with so many offers?
First, let’s talk about how we even got here. Because I don’t think most coaches set out to create a business with 20, 30, 40 different things available. It just… happens.
In my own case, I’d estimate I have upwards of 30 paid products and services, and probably closer to 40 when you include free things. That is a lot of stuff. And I’ve poured my heart and soul into creating all of it, which makes it really hard to think about letting any of it go.
But how does this happen? A few things have driven it in the wider coaching space:
- The trend towards low-ticket offers and memberships, which encouraged a lot of us to create multiple entry points
- Participating in bundles (which requires having self-study or one-to-many offers ready to go)
- The push to “leverage your time” by creating more courses and group programmes
- Being multi-passionate and creative — some of us just love to make things
None of these things are inherently bad. Having multiple offers isn’t a problem in itself. It only becomes a problem when your business starts to feel overwhelming, your ideal clients are confused by what you’re
When does a multi-offer business become a problem?
This is worth being really honest with yourself about. Ask yourself:
- Do you feel overwhelmed by what you’ve got available?
- Are you unsure what to sell or focus on at any given time?
- Do you think your ideal clients might be confused by your offers?
- Do some of your products and services feel like energy leaks — things that are sitting there but not really serving your business?
If you answered yes to any of those, it’s probably time to do a proper audit and tidy things up.
How to audit your coaching business offers
The first step is to get everything out of your head and onto paper (or into a spreadsheet, or — like me — a Notion database). Everything. Paid offers, free resources, lead magnets, services, things you’ve created as part of launches. All of it.
I actually did this with my business bestie Michelle, who offers strategy sessions to help untangle this kind of thing, and it was incredibly valuable. Having someone else in the room to help you see things clearly is so useful when you’re too close to your own business.
Once you’ve got everything in front of you, go through each thing and ask yourself:
- Is this still relevant? Is it teaching something that actually works right now?
- Is it in alignment with who I am and what my business is about at this point?
- Has it actually been selling? And if not, is that because I haven’t really tried to sell it?
- Can I talk about this with genuine enthusiasm?
- Does it fit with the overall theme and direction of my business?
- Does it genuinely serve my ideal clients in the way they need?
Some things will be easy. You’ll know immediately that they need to go. Others you might realise have brilliant content — just not in the right format or the right place within your business. And some will be clear keepers.
What you’ll end up with is a much cleaner list of what stays, what goes, what gets absorbed into something else, and what might need to be reworked or repurposed.
How to build an offer suite that works
Once you’ve done the audit, the next step is figuring out what your offer suite actually needs to look like going forward.
For me, one of the most helpful things was creating a visual map of everything that was left — so I could literally see how the different pieces connected together. Where did things lead? Was there a logical journey for a client from one offer to the next? Did everything fit in the same world?
A useful starting point (and something I’ve taught before) is thinking in terms of three levels:
- An entry-level offer — this could be a course, a workshop, a one-off call, lots of different things
- A mid-level offer — though of the three, this is the one you could skip if it doesn’t make sense for your business
- A premium main offer — your profit centre, the thing you really want to be selling
I cover this in more detail in my free business model training, which I’ll link to below — it’s a great place to start if you want a clearer picture of what a profitable, sustainable coaching business structure looks like.
During this process, it’s also worth looking at your freebies and lead magnets. Do they lead somewhere logical? Or are they just floating there, attracting subscribers who then don’t have a clear next step? That’s something I identified in my own business — some of my lead magnets weren’t really connected to anything strategic.
And don’t forget to identify any gaps. Once you can see your offer suite laid out clearly, you might notice there’s something missing — a step that would help clients move from one thing to the next. That’s a much better reason to create something new than just because you feel like it (more on that in a moment…).
Keeping your business tidy going forward
Here’s the thing: if you’re multi-passionate and creative, you will want to keep making things. I absolutely will. I love the process of creating trainings and programmes — it genuinely is my happy place.
But this is also exactly how businesses end up back in this messy state again. Creating things without really selling them, spreading your energy across loads of offers, following trends… it adds up.
For me, having the Wholehearted Business® show to produce every week genuinely helps — creating content scratches that creative itch in a way that actually serves my business. If you have a membership where you’re regularly creating content, that can do the same thing.
The real work is in understanding why you keep creating, and finding ways to channel that energy that genuinely move your business forward. And then having the right people around you — mentors, coaches, business besties — to hold you accountable when you feel the pull to launch another mini-course at 11pm on a Tuesday.
You can absolutely have multiple offers. You can run a business with a big, varied product suite. There’s no rule that says you can’t. But if it’s feeling overwhelming, messy, or confusing — for you or your clients — then it’s worth taking the time to look at it honestly and create something that genuinely works.
A spring clean for your business, if you will. ✨
If you want to understand more about what a sustainable, profitable coaching business model looks like, check out my free business model training here.
And if you’re an established coach who’s ready for some proper hands-on 1:1 Coaching and Mentoring support, I’d love to have a conversation about whether working together could be the right fit. You can also book a Clarity Call if you’d just like a focused session to help you think things through.
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